SHIPPING POLICY
Effective Date: 5th Nov 2023
1. Shipping Information
Thank you for shopping with Volga Helmets. This Shipping Policy outlines important information regarding the shipment of our products. By making a purchase from https://www.volgahelmets.com, you agree to the terms and conditions specified in this policy.
2. Processing and Delivery
2.1 Order Processing: We aim to process and ship your order within [Specify processing time, e.g., 1-3 business days] of receiving payment confirmation. Orders are processed during our regular business hours [Specify your business hours].
2.2 Shipping Options: We offer various shipping options to suit your needs, including standard and expedited shipping. Shipping costs and estimated delivery times will be calculated at checkout.
2.3 Delivery Time: The estimated delivery time for your order depends on your selected shipping method, your location, and product availability. Please note that delivery times are approximate and may be subject to delays beyond our control.
3. Shipping Locations
We currently ship our products to locations within [Specify the countries or regions you ship to]. If you are outside of our shipping area, please contact our customer support at support@volgahelmets.com for assistance.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email that includes a tracking number. You can use this number to track the progress of your shipment on the carrier's website.
5. Shipping Costs
Shipping costs are determined based on your location, the weight and dimensions of the products you order, and your chosen shipping method. Shipping costs will be displayed during the checkout process for your review before you finalize your purchase.
6. International Shipping
For international orders, please be aware that customs duties, taxes, and fees may apply in your destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping fees.
7. Shipping Delays
While we strive to ensure timely deliveries, please note that we are not responsible for delays due to factors beyond our control, such as weather conditions, customs clearance, or carrier-related issues. If you experience a significant delay in receiving your order, please contact our customer support for assistance.
8. Contact Us
If you have any questions or require further assistance regarding our Shipping Policy, please contact us at support@volgahelmets.com.